General Personal Data Protection Law

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As ​LogiPortal, we continue to carry out our work on the Protection of Personal Data, which we attach great importance to since the day we were founded, in a parallel approach with the "General Personal Data Protection Law (GDPR)". In this context, information about both some terms expressed in the law and our data processing processes to fulfill our obligations are presented below.

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What is GDPR?

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The General Personal Data Protection Law (GDPR) was adopted by the Turkish Grand National Assembly on 24.03.2016 and entered into force after being published in the Official Gazette dated 07.04.2016 and numbered 29677.

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The law is based on the compatibility of all data processing persons and institutions within the framework of basic purposes such as ensuring the confidentiality of personal data, protecting it and preventing its unauthorized use. LogiPortal, like all organizations, is obliged to comply with this Law and the personal data processed in all its processes are within this scope.

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What is General Personal Data?

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All data or datasets that make a person identifiable directly or indirectly are considered personal data. Identifiable information such as name, surname, place/date of birth, phone number, CV, photo, voice recording directly belonging to the person or created on behalf of the person can be given as an example. Such personally identifiable data is also considered as Personal Data.

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What is Data Processing?

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Any operation performed on personal data is considered as "Data processing". Therefore, archiving, storing, changing, rearranging, disclosing, transferring, analyzing and classifying data are within the scope of data processing.

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Who is the Relevant Person / Data Owner?

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One of the expressions frequently used in the law and in our corporate policies is "Relevant person" or "Data owner". Refers to natural persons whose personal data are processed.

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Who is the Data Controller?

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The data controller is the natural or legal person who determines the purposes and methods of processing personal data and is responsible for the establishment and management of the data recording system. At this point, our customers become the Data Controller for the data of our visitors and employees.

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Who is Data Processor?

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Data processors are natural or legal persons who process data on behalf of the data controller. These persons may also be a separate natural or legal person authorized by the data controller to process personal data.

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Data Processing Terms

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All data controllers have the right to process data only when the following conditions are met or the data subject gives express consent:

 

• clearly stipulated in the law,

• It is directly related to the establishment or performance of a contract,

• Fulfilling the legal obligation of the data controller,

• The person concerned has been made public by himself,

• Data processing is mandatory for the establishment, exercise or protection of a right,

• Legitimate interest of the data controller.

 

Fulfilling Data Owner Requests

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GDPR gives the relevant persons the right to make a request regarding which personal data are processed in which processes and the current status of these data. As LogiPortal, we are obliged to respond to requests from data owners within 30 days.

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Pursuant to Article 13 of the Law on the Protection of Personal Data No. 6698, which regulates the application to the data controller, the data subject/data owner must submit their requests regarding the implementation of the Law to the data controller in writing. For this reason, in order for your request to be evaluated, you must apply in writing to our nearest branch or submit a written application through our fastest direct channel. Institutions and persons who are data controllers or process data are obliged by the Law to inform the data owners about the personal data they process.

 

Our clarification text regarding the personal data we process as LogiPortal is presented below.

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Protection of Personal Data Clarification Text

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As LogiPortal , we act as a data controller and take the necessary precautions during the storage, processing and transfer of your personal data in accordance with the Law on the Protection of Personal Data No. We would like to inform you about these issues.

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COLLECTION OF PERSONAL DATA

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As LogiPortal, which has the title of Data Controller, the personal data of our customers, from themselves and / or from the authorities of our customers (eg proxy, representative, parent) and / or authorized institutions and organizations (eg, Identity Sharing System, Address Sharing System, all kinds of written, verbal and visual We collect your personal data, which we collect by LogiPortal, in accordance with the law related to the purposes and purposes set out below. We process, store and ensure its security in accordance with the principles in GDPR article 4, in connection with the reasons of compliance, in a measured and limited manner.

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PURPOSE OF PROCESSING AND REASONS FOR LEGAL COMPLIANCE

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As LogiPortal, in order to fulfill our obligations and responsibilities regarding all products and services that we provide within the framework of legal regulations, in addition to the information required to be obtained from our customers and their customers' authorities, the personal data and special quality personal data required to provide the best service and product we aim to provide, We operate based on legal reasons.

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Thus;

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If it is necessary to process your data in order to fulfill our legal obligations and/or for our legitimate interests, and if it is expressly stipulated in the law;

• Identifying and confirming your identity and address information,

• Verifying and updating customer information,

• Carrying out Internal Audit / Investigation / Intelligence activities,

• Carrying out analysis and reporting studies that are deemed necessary within the scope of the Bank's activities and conducting examinations,

• Execution and control of business activities,

• Carrying out storage and archiving activities,

• Execution of finance and accounting works

• In order to carry out all activities in accordance with the legislation,

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If it is directly related to the establishment or performance of a contract between you and LogiPortal and it is necessary for us to fulfill our legal obligations; ​

• Execution of advertising, campaign and promotion processes regarding LogiPortal products and services and contacting you for these purposes,

• Product sales, newsletter sending and information, marketing activities,

• Carrying out customer satisfaction studies and sharing offers regarding services,

• Execution of customer relationship management processes,

• Execution of product and service purchasing processes and related support services,

• Increasing product and service quality,

• In order to carry out investment processes,

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In the event that data processing is necessary for the legitimate interests of the data controller, provided that it does not harm your fundamental rights and freedoms;

• Ensuring that all products and services we provide within the framework of legal regulations are maintained by its affiliates and business partners,

• Making improvements for customer needs,

• Conducting other analyzes and reporting, studies and examinations deemed necessary,

• Carrying out strategic planning activities,

• Conducting social responsibility and civil society activities,

• In order to receive and evaluate suggestions for the improvement of business processes

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If data processing is necessary for the establishment, exercise or protection of a right;

• Follow-up of legal affairs,

• In order to follow up your requests and complaints

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In case of explicit consent;

• Personally presenting the products and services offered, mediated or realized by LogiPortal, making marketing analyzes and models and communicating with you in this context,

• Sharing personalized offers regarding our products and services,

• Carrying out activities for cross-selling of products and services,

• Carrying out customer acquisition activities,

• Carrying out analysis and modeling studies deemed necessary and conducting examinations,

• In order to carry out activities for customer satisfaction

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It is processed in a connected, limited and measured manner and in accordance with the principles regulated in Article 4 of the GDPR. Your express consent; It can be withdrawn through the Customer Contact Center and all our digital channels.

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TRANSFER OF PROCESSED PERSONAL DATA

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Your personal data; In a limited and measured way, in connection with the fulfillment of the processing purposes we have stated below, in accordance with our obligations regarding the provisions of the legislation to which we are subject, in order to carry out its activities,

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• In order to provide legal reporting to institutions and organizations authorized to receive information by law, to carry out regulatory and audit activities, to operate complaints and legal processes,

• In order to establish, operate and terminate the service relationship with the customer, to our domestic and/or foreign branches and units and our shareholders,

•   and not limited to natural and legal persons whose data is required to be transferred, within the scope of legal compliance reasons , in order to provide support and consultancy services to the suppliers, independent audit companies, law firms that we receive external services to the bank .

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RIGHTS OF THE RELATED PERSON whose PERSONAL DATA IS PROCESSED

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In accordance with the provisions of the GDPR, you can use the following rights by applying to LogiPortal:

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• Learning whether personal data is processed or not,

• If personal data has been processed, requesting information about it,

• Learning the purpose of processing personal data and whether they are used in accordance with the purpose,

• Knowing the third parties to whom personal data is transferred at home or abroad,

• Requesting correction of personal data if it is incomplete or incorrectly processed,

• Requesting the deletion or destruction of personal data,

• In case of correction, deletion or destruction of personal data, requesting the notification of these processes to the third parties to whom the personal data has been transferred,

• Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,

• To request the compensation of the damage in case of loss due to the unlawful processing of personal data.

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Requests submitted in this context will be concluded free of charge by LogiPortal within thirty days at the latest. However, if a fee is stipulated by the Personal Data Protection Board, the fee in the tariff determined by LogiPortal may be charged.

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IF YOU WANT TO CONTACT US FOR YOUR REQUESTS

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You can send a written message to our info@logiportal.net e-mail address.

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